"Disappointing response time. at call centre"

A review of Whitefriars Housing Group by Craig maddision written on Monday 11th of July 2016

Very disappointed with access and response times, My support worker has left three voices mails and not had a phone call back let alone in the three working hours stated.

I have been trying to complete an affordability test on a property offer.

I phoned again this morning and was on hold for over ten minuets, If I wasn't using my support workers phone I could not afford the phone call..

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